NOX Express currently delivers to Singapore addresses only and we deliver on a Next Day Delivery basis at the moment. 

The delivery hours are from 12pm–12am, every day of the week including Public Holidays except Sundays. Each delivery has a 3-hour time slot and it is subjected to the availability.

However, we hope that you can give us your understanding and some allowance if there is a delay due to bad weather and/or traffic.

 

Delivery charges

Orders that are $168 and above, there will be a delivery charge of $8.
Orders below $168, there will be a delivery charge of $12.

You may check your order status by contacting our customer service hotline: +65 6815 8115. 

 

Locations we do not deliver

We will try our best to deliver to all addresses in Mainland Singapore and Sentosa. However, we do not deliver to these locations at the moment: 

  • Jurong Island
  • Pulau Ubin

 

Payment Method

We only accept online transactions through PayPal at the moment. We are looking into other payment methods in the future!

 

Change of delivery timing

Making a change to delivery timing is only allowed 4 hours before your confirmed delivery time slot by contacting our customer service hotline to request for a new time slot. Newly requested delivery time slot is subjected to availability.

 

Cancellation

Cancellation is only allowed 24 hours before the specific delivery time slot by contacting our customer service hotline. During the day of delivery, no cancellation is allowed.

 

No Show

The purchased amount will be refunded to you with a deduction of $12 administrative fee and delivery charges will be deducted as penalty fee due to "No Show' and the order will automatically be cancelled.

 

Underage

NOX Express takes underage drinking very seriously. We support the Singapore law and we will only serve and deliver alcohol to customers who are at least 18 years old. ID verification will be required upon delivery.

If any customer found to be below 18 years old, the order will automatically be cancelled and the purchased amount will be refunded to you with a deduction of $20 penalty fee and delivery charges will be absorbed.